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久保田诊断应用程序于2020年12月18日在美国发布，针对久保田服务技术人员，使他们能够识别故障位置并收集相关信息。
久保田诊断应用程序将减少久保田小型装载机的停机时间。
该应用程序允许技术人员通过将智能手机摄像头对准产品来参考故障位置指南。增强现实（AR）用于将虚拟视觉信息叠加到现实场景中。该应用程序会在输入机器生成的错误代码或故障症状后自动显示检查点和维修程序。
该应用程序使产品和故障信息可以与技术人员实时共享，从而消除了技术人员参考在线手册和致电久保田的需求，从而减少了机器停机时间。
久保田公司说，该应用程序旨在提高工作效率并提升对非技术人员的培训。它还将提高售后服务质量并预测潜在的故障。该应用程序捕获的信息还将用于久保田公司的未来产品开发中。
继在美国发布后，2021年久保田诊断程序将在全球市场陆续推出。
本文源自KHL，原文如下：
Kubota app to reduce loader downtime
By Belinda Smart
Kubota has launched a diagnostic app for its Compact Truck Loaders.
Released in the US on 18 December, the Kubota Diagnostics app is targeted at Kubota service technicians, to enable them to identify the location of faults and collect information about them.
The Kubota Diagnostics app will reduce downtime for Kubota’s Compact Truck Loaders.
The app allows technicians to reference guidance on fault locations by pointing the smartphone camera at the product. Augmented Reality (AR) is used to overlay virtual visual information onto real-life scenarios. The app automatically displays inspection points and repair procedures upon entry of an error code or fault symptom generated by the machine.
Enabling product and fault information to be shared with technicians in real time, the app eliminates the need for technicians to refer to online manuals and make calls to Kubota, resulting in reduced machinery downtime.
Kubota Corporation says the app is intended to improve work efficiency and facilitate training for unskilled technicians. It will also improve the quality of after-sales service and predict potential failures. Information captured by the app will also be used in Kubota Corporation’s future product developments.
Following its US release, Kubota Diagnostics will be rolled out across successive global markets throughout 2021.
Source：https://www.khl.com/news/Kubota-app-to-reduce-loader-downtime/8009553.article
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